Frequently Asked Questions

• Are new patients accepted?
  Yes! We welcome new patients. You are advised to read and complete the following forms and provide them during your visit: Patient Registration form, Consent for Medical Services, Consent for message Authorization, Delta Pediatrics Notice of Privacy Practices form, Vaccine Administration Consent form, and the No-Show Policy.
• Do you accept walk-ins?
  No, we prefer you call to see if there are available appointments for that day.
• Which hospitals are you affiliated with?
  Dr. Mordi is affiliated with Gwinnett Medical Center and Children’s Health Care of Atlanta Scottish Rite/Egleston.
• If I choose to use Delta Pediatrics as my baby’s pediatrician prior to delivery, what do I need to do?
  You will inform Gwinnett Medical Center that you have chosen Delta Pediatrics as your baby’s pediatrician. 
• What is your area of specialty?
  Pediatrics
• Is the physician board certified?
  Yes, Dr. Mordi is a board certified physician.
• Do you accept cash payments?
  Yes. Cash payments are accepted. If you are a self-pay patient, we may negotiate a discounted fee; this will be discussed with you at the time services are rendered.
• What are your office hours?
  Monday-Friday 9:00am-5:00pm with lunch time hours of 12pm – 1pm, closed on Saturdays and Sundays.
• Do you have sick and well waiting areas?
  Yes! We have separate well and sick waiting areas as well as a separate room just for newborn babies and breastfeeding moms.
• How can I get my prescriptions refilled?
  Depending on the Rx, you can have the pharmacy fax over refill request. You can also call us at 678-765-6749 to request for a refill or email us at info@deltapediatrics.com.
• Can I contact you after office hours?
  Yes. There is an answering service that would contact the on-call provider.
• What Lab tests do you offer?
  We perform most of our lab tests in-house.
• What insurance companies and plans do you offer?
  BCBS, UHC, MEDICAID, AETNA, TRICARE, CIGNA, AMERIGROUP etc. For a complete listing of insurance plans accepted, please check out the “Insurance Plans” tab on our website.
• Do you assist with referrals?
  Yes! We do all referrals for the patient.
• Do you have a parking area?
  Yes, we have free parking adjacent to building.
• Can my child be seen without a parent/guardian being present?
  If the child is sick and is accompanied by another adult with a written permission from either parent/guardian, the child will be seen. For a well checkup, a parent/guardian must be present for the child to be seen. Only a child for emergency treatment can be seen without a parent or guardian being present.
• Can I request for an appointment online?
  Only non-emergency appointments should be requested online. If your condition is critical, please call 911.
• I received a bill from your office what do I do?
  You will only receive a bill if we received a statement from your insurance company stating that you have an outstanding balance due. Any outstanding balance after a statement is received from your insurance is your responsibility.
• What are forms 3231 and 3300?
  Form 3231 is the Georgia Immunization Certificate and 3300 is the Hearing, Vision and Dental Form.