Frequently Asked Questions

• Are new patients accepted?
  Yes! We welcome new patients. You are advised to read and complete the following forms and provide them during your visit: Patient Registration form, Consent for Medical Services, Consent for message Authorization, Delta Pediatrics Notice of Privacy Practices form, Vaccine Administration Consent form, and the No-Show Policy.
• Do you accept walk-ins?
  Yes! We accept walk-ins and we advice that you arrive early as priority is given to scheduled appointments.
• Which hospitals are you affiliated with?
  Dr. Mordi is affiliated with Gwinnett Medical Center and Children’s Health Care of Atlanta Scottish Rite/Egleston.
• If I choose to use Delta Pediatrics as my baby’s pediatrician prior to delivery, what do I need to do?
  You will inform Gwinnett Medical Center that you have chosen Delta Pediatrics as your baby’s pediatrician. We also encourage you to register for our “Prenatal Open House” by calling the office at 678-765-6749. At the prenatal open house, you will have the opportunity to meet and get to know Dr. Mordi and other staff members.
• What is your area of specialty?
  Pediatrics
• Is the physician board certified?
  Yes, Dr. Mordi is a board certified physician.
• Do you accept cash payments?
  Yes. Cash payments are accepted. If you are a self-pay patient, we may negotiate a discounted fee; this will be discussed with you at the time services are rendered.
• What are your office hours?
  Monday-Friday 9:00am-5:00pm with lunch time hours of 12pm – 1pm, closed on Saturdays and Sundays.
• Do you have sick and well waiting areas?
  Yes! We have separate well and sick waiting areas as well as a separate room just for newborn babies and breastfeeding moms.
• How can I get my prescriptions refilled?
  Depending on the Rx, you can have the pharmacy fax over refill request. You can also call us at 678-765-6749 to request for a refill or email us at info@deltapediatrics.com.
• Can I contact you after office hours?
  Yes. There is an answering service that would contact the on-call provider.
• What Lab tests do you offer?
  We perform most of our lab tests in-house.
• What insurance companies and plans do you offer?
  BCBS, UHC, MEDICAID, AETNA, TRICARE, WELLCARE, CIGNA, AMERIGROUP etc. For a complete listing of insurance plans accepted, please check out the “Insurance Plans” tab on our website.
• Do you assist with referrals?
  Yes! We do all referrals for the patient.
• Do you have a parking area?
  Yes, we have free parking adjacent to building.
• Can my child be seen without a parent/guardian being present?
  If the child is sick and is accompanied by another adult with a written permission from either parent/guardian, the child will be seen. For a well checkup, a parent/guardian must be present for the child to be seen. Only a child for emergency treatment can be seen without a parent or guardian being present.
• Can I request for an appointment online?
  Only non-emergency appointments should be requested online. If your condition is critical, please call 911.
• I received a bill from your office what do I do?
  You will only receive a bill if we received a statement from your insurance company stating that you have an outstanding balance due. Any outstanding balance after a statement is received from your insurance is your responsibility.
• What are forms 3231 and 3300?
  Form 3231 is the Georgia Immunization Certificate and 3300 is the Hearing, Vision and Dental Form.